Peers.net is a mental health service designed specifically with and for teens and young adults (age 13-30). On our telehealth platform you can get 1:1 confidential and non-judgmental support via chat, audio or video from someone who actually understands what it means to struggle with your mental wellbeing, because they’ve been through it themselves ❤️‍🩹.

What’s even better is that you get to choose your peer supporter based on what matters the most to you, whether that’s a shared identity, background, or a specific challenge you’re experiencing. And remember, you don’t need to find “the one” for all your needs - you can connect with as many peers as you want.

Our peer supporters are a diverse group of young adults (ages 18-35) who have overcome their own challenges and are trained to help you navigate yours 🤝. We know you’re unique, and we believe your support should be too – that’s why we offer filters by life experience and identity to help you find someone who truly gets you 🎯.

Each supporter completes an in-depth training and certification program. Want more deets on our training? Check it out here!

You’re safe with us. Peers.net hosts support sessions using a secure telehealth platform. We keep everything you share with us secure and confidential. For more details on how we use and share your data, please see our privacy policy.

• You can get started using Peers.net by taking our quiz to find and book a session with professional peer supporters that matches what you’re looking for, whether that is a shared life experience, personal identity, or similar backgrounds. Each peer supporter is unique—feel free to filter or search for the experiences you want to talk about. You can check a peer’s availability on their profile page. Sessions are scheduled for 50 minutes.
• Once you’ve booked your session, reviewed the forms, and added your payment method you’ll receive more information via email covering next steps. You’ll also receive a Google Meet link for your session.
• When it’s time for your session, just click on the video link in the email or calendar entry.
• You can choose to turn your camera on or off, or opt for just a phone call—whatever makes you feel the most comfortable.
• If you enjoy your session, you can book another one with the same peer or experiment with a different supporter—you are not limited to sticking with just one peer!

If you don’t enjoy your session for any reason, we will provide a refund, no questions asked.

We are currently providing service to people between the ages of 12 and 30.

Peer support is an evidence-based treatment for lots of mental health concerns. Peer support has been scientifically proven to be beneficial for your mental health. Peer support has been shown to improve quality of life, improve engagement and satisfaction with services and supports, and to improve whole health, including chronic conditions like diabetes.

Peer supporters set our own schedules for support sessions, so individual supporter hours will vary. You can see a supporter’s availability on their profile page. With us, you can talk to someone within 12 hours. No long waits here!

Yes. Your payment method is not charged until you have completed your session. Cancel 24 hours before your appointment for a full refund. If you cancel less than 24 hours before your appointment or don’t show up for your session, you will be charged the full fee, as we value our supporter’s time. If you are late for a session, you will lose some of that session time.

Peer supporters may need to cancel or reschedule your session. In that case we will contact you and ask you to book a new session. If you are experiencing difficulties with booking another appointment, please contact us at hello@peers.net and we will help!

We provide virtual peer support via secure video sessions. If you see your peer supporter in real life outside of these sessions, they will not acknowledge you first in order to protect your privacy and confidentiality. If you acknowledge your peer supporter first, they will be happy to speak briefly with you, but won’t engage in any lengthy discussions outside of scheduled visits.

Peer supporters do not accept friend or contact requests from current or former support seekers on any social media sites. We believe that doing so can compromise your confidentiality and our respective privacy. It may also blur the boundaries of the peer support relationship. If you have questions about this, feel free to ask for more information from your peer supporter during your session.

To protect your privacy and confidentiality, we do not allow friends and family to give formal peer support via Peers.net. If you see a friend or family member on our platform, please don’t schedule a session with them.

If you need to contact your peer supporter between sessions, please send us an email at hello@peers.net. We will attempt to respond to your message within 48 hours, but we cannot guarantee immediate response. Do not use this method of communication to discuss urgent matters and/or request assistance for emergencies.

If you’re experiencing a mental health crisis, call or text 988. If you are experiencing a medical emergency, call 911 or go to the emergency room.

Peers.net is not a crisis support service and we are not able to help folks who are actively experiencing a crisis. If you’re experiencing a mental health crisis, call or text 988. If you are experiencing a medical emergency, call 911 or go to the emergency room.

We value your safety above all else. As such, peer supporters must report disclosures of suspected abuse or neglect of minors, elders, and dependent adults to the appropriate authorities.

What does this mean for you? It means your peer supporter is required by law to fill out a report if they think someone is in serious danger. This report will detail the situation and will be sent to a supervisor. This requirement keeps you and your supporters safe in the event of a dangerous situation.

We never discriminate on the basis of gender identity or expression, disability, race, color, ancestry, citizenship, religion, pregnancy, sexual orientation, national origin, medical condition, marital status, veteran status, or any other basis prohibited by federal, state, or local law.

We recently partnered with Scout by Sutter Health to offer Peers.net users a year of free access to Scout. Scout is a personalized digital program built for teens & young adults, offering evidence-based tips, tools and resources for wellbeing. We’ll email you the Scout discount code after you finish a peer support session with us. Download the app here.

We are actively working on more partnerships with community youth organizations, provider groups and health plans. If you are interested in partnering with us, please email hello@peers.net.